Your privacy matters. This policy explains how AE Therapy, operated by Angelica Esposito in Burlington, Ontario, handles information connected with visits to www.aetherapy.ca and general enquiries made using its contact links.
What this policy covers
This is an informational website. You do not need an account or need to provide your name to read it. The website does not contain intake forms or collect payment details. Booking links take you to AE Therapy’s separate Jane booking site.
This policy does not replace the privacy information and consent arrangements for psychotherapy, clinical records or services accessed through Jane. Please contact Angelica if you would like information about those arrangements. Any health information you choose to share remains subject to applicable health privacy obligations.
If you contact me
If you use an email or telephone link, I receive the information you choose to share, such as your name, contact details and enquiry. I use this information to respond and follow up on your request. You can choose how much to share.
Please keep initial enquiries brief and avoid sending sensitive health information, clinical documents or payment details by ordinary email. Email is not a guaranteed secure way to communicate. You can ask about a more appropriate way to share private information.
Information from browsing
The website’s hosting and security providers may process technical information such as your IP address, browser and device information, pages requested, referring page, and the date and time of a visit. This information supports delivery of the website, troubleshooting and protection against misuse.
The website is hosted through OpenAI Sites and uses Cloudflare infrastructure for delivery and security. These providers may use cookies needed for security and reliable operation. The website currently has no Google Analytics, advertising pixels or advertising cookies installed by AE Therapy.
You can manage or block cookies in your browser settings. Blocking security cookies may affect access to the website. Google Search Console is used to review search performance reports; it does not add an analytics tracking script to this website.
Service providers and external links
Hosting, security and email providers process information as needed to provide their services. AE Therapy’s email uses Google Workspace. Information processed by these providers may be handled outside Canada and may be subject to the laws of the countries where it is processed.
When you follow links to Jane, Google Maps, professional organizations or other resources, you leave this website. Those services have their own privacy practices. Review their privacy information before submitting personal information. Booking and payment information is entered on the separate booking service, not on this website.
Use, sharing and retention
Information connected with this website is used to respond to enquiries, operate and protect the website, and meet applicable legal obligations. AE Therapy does not sell website enquiry information or use it for targeted advertising. Information may be disclosed where required or permitted by law.
General enquiry information is retained only as long as needed for the enquiry and applicable legal obligations. Hosting and security logs are managed under the relevant providers’ retention practices. If an enquiry becomes part of a clinical record, separate clinical record requirements apply; this website policy does not authorize deletion of records that must legally be retained.
Your choices and privacy requests
You can browse without sending an enquiry. If you have provided personal information, you may contact me to request access or correction, ask about its use or retention, or withdraw consent where applicable. Some information may need to be retained or used to meet legal obligations. I will explain any applicable limits when responding to your request. Browsing this website does not provide blanket consent for unrelated uses of your information.
Questions or concerns
For questions about this policy or information held by AE Therapy, contact Angelica Esposito at info@aetherapy.ca or (365) 645-6529. Please avoid including sensitive information in your initial message.
You can also contact the Office of the Privacy Commissioner of Canada for information about private-sector privacy rights, or the Information and Privacy Commissioner of Ontario for concerns involving Ontario personal health information.
Changes to this policy
This page will be updated when the website’s privacy practices change. The date above identifies the latest update. Where a new use of personal information requires consent, posting a revised policy alone does not replace that consent.